CLASS REGISTRATION CANCELLATION POLICY
Please notify us as soon as possible if you need to cancel your class registration. This courtesy allows us to inform your instructor and plan accordingly. You will be refunded based on the following date parameters:
* Two weeks or more prior to class date, you will be refunded 100%.
* Within two weeks of class date, you will be refunded 50%.
* Within 48 hours of a class, no refund is given, however you may apply 50% of the paid tuition to a future class for a $10 administration fee.
We will credit you via your original method of payment unless otherwise instructed. Orders paid by cash (in store), check or money order will be mailed a refund check.
CLASS CANCELLED BY INSTRUCTOR
In rare instances a class may be cancelled up to one week prior to start date if it does not meet instructor minimum enrollment requirements.
You will be refunded 100%.
SHIPPING
All in stock items ship out within 2 business days from our New Jersey warehouse. Delivery takes 3 to 5 business days once shipped via UPS or US Postal Service. Please contact us at 732-936-8165 if you need expedited shipping. Shipping costs are calculated based on the weight of your order and the number of boxes. All shipments to New Jersey are subject to 7% NJ sales tax.
PRODUCT RETURN POLICY - 100% Customer Service Satisfaction Guarantee
You may return an item for up to 30 days after delivery without any restocking fee. Simply call our customer service staff at 732-936-8165 or email us at info@rbhlc.com. You will be issued a Return Authorization (RA) number; simply write this number on the outside of the box to speed processing of your credit. All shipping charges to and from are the responsibility of the customer. Please insure your package and hold on to the receipt in case it gets lost or damaged. If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return and ship out the exchange by your preferred shipping method.
PRODUCT REFUNDS
As soon as your return is received and verified to be in new or like-new condition, including the original packaging, your refund will be issued. We will credit you via your original method of payment unless otherwise instructed. Orders paid by cash (in store), check or money order will be mailed a refund check.
NON RETURNABLE ITEMS
For obvious reasons, we cannot accept returns on opened products like oils, lotions, creams, custom-order products, personal care products, dvd's, cd's, books, brochures, forms and software. Returns on washed linens or worn clothing will also be graciously declined.
DEFECTIVE / DAMAGED PRODUCTS
Although we take care to carry only the highest quality products, we realize that sometimes there might be a defective or damaged product which you were unlucky enough to receive. Within the first 30 days of the date you received your order, we will gladly replace or repair the item for you at no additional cost to you. In some instances where a product is covered by a manufacturer's warranty, we may connect you directly with the manufacturer. Red Bank Holistic Learning Center will refund shipping costs on damaged merchandise or mis-shipment.
PRIVACY POLICY
Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
COLLECTION OF INFORMATION
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. All emails and newsletters from this site allow you to opt out of further mailings.
COOKIES / TRACKING TECHNOLOGY
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
COMMITMENT TO DATA SECURITY
Your payment and personal information is kept securely. Our Secure Soclets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. the security of your information is of paramount important to us.
PRIVACY CONTACT INFORMATION
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By E-Mail: info@rbhlc.com
By Phone: 732-936-8165
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Please notify us as soon as possible if you need to cancel your class registration. This courtesy allows us to inform your instructor and plan accordingly. You will be refunded based on the following date parameters:
* Two weeks or more prior to class date, you will be refunded 100%.
* Within two weeks of class date, you will be refunded 50%.
* Within 48 hours of a class, no refund is given, however you may apply 50% of the paid tuition to a future class for a $10 administration fee.
We will credit you via your original method of payment unless otherwise instructed. Orders paid by cash (in store), check or money order will be mailed a refund check.
CLASS CANCELLED BY INSTRUCTOR
In rare instances a class may be cancelled up to one week prior to start date if it does not meet instructor minimum enrollment requirements.
You will be refunded 100%.
SHIPPING
All in stock items ship out within 2 business days from our New Jersey warehouse. Delivery takes 3 to 5 business days once shipped via UPS or US Postal Service. Please contact us at 732-936-8165 if you need expedited shipping. Shipping costs are calculated based on the weight of your order and the number of boxes. All shipments to New Jersey are subject to 7% NJ sales tax.
PRODUCT RETURN POLICY - 100% Customer Service Satisfaction Guarantee
You may return an item for up to 30 days after delivery without any restocking fee. Simply call our customer service staff at 732-936-8165 or email us at info@rbhlc.com. You will be issued a Return Authorization (RA) number; simply write this number on the outside of the box to speed processing of your credit. All shipping charges to and from are the responsibility of the customer. Please insure your package and hold on to the receipt in case it gets lost or damaged. If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return and ship out the exchange by your preferred shipping method.
PRODUCT REFUNDS
As soon as your return is received and verified to be in new or like-new condition, including the original packaging, your refund will be issued. We will credit you via your original method of payment unless otherwise instructed. Orders paid by cash (in store), check or money order will be mailed a refund check.
NON RETURNABLE ITEMS
For obvious reasons, we cannot accept returns on opened products like oils, lotions, creams, custom-order products, personal care products, dvd's, cd's, books, brochures, forms and software. Returns on washed linens or worn clothing will also be graciously declined.
DEFECTIVE / DAMAGED PRODUCTS
Although we take care to carry only the highest quality products, we realize that sometimes there might be a defective or damaged product which you were unlucky enough to receive. Within the first 30 days of the date you received your order, we will gladly replace or repair the item for you at no additional cost to you. In some instances where a product is covered by a manufacturer's warranty, we may connect you directly with the manufacturer. Red Bank Holistic Learning Center will refund shipping costs on damaged merchandise or mis-shipment.
PRIVACY POLICY
Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
COLLECTION OF INFORMATION
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. All emails and newsletters from this site allow you to opt out of further mailings.
COOKIES / TRACKING TECHNOLOGY
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
COMMITMENT TO DATA SECURITY
Your payment and personal information is kept securely. Our Secure Soclets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. the security of your information is of paramount important to us.
PRIVACY CONTACT INFORMATION
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By E-Mail: info@rbhlc.com
By Phone: 732-936-8165
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
